Whilst we will do all possible to mirror the product you have chosen in shape, content and colours, Kew Garden Flowers reserves the right to substitute of any or all the contents is permitted and this will be deemed acceptable provided the product gives value for money.
In the event of dissatisfaction with the item delivered, Kew Garden Flowers reserves the right to expect a photograph of the product delivered in order to discuss with yourself further. Without a photo to support a complaint we may not be able to process a refund or re-delivery.
